- Unique Presentation of Your Property
- Void Management
- E Banking
- Staff Continuity
- Local Knowledge & Expertise
- Weekend Viewings
- Guaranteed Board Presence
- Superb Window & LCD displays
- Offices in Winchester & Park Lane
- Paper, Email & SMS Rental Reports
- Local & Regional Newspaper advertising
- Real-time Website Updates
- Completed Rightmove & Primelocation
- Pro-active Selling
- All Viewings Accompanied
- Complete Private Client
- Independent Mortgage Advice
- Independent Sales Advice
- Guaranteed Feedback and Updates
- Tenant Check
- Full Inventory Service
- Property Manager
- Efficient accounts and advisory teams
- Legislation
Presenting your property:
We believe that your property deserves the highest quality presentation in order to differentiate it from the rest. Presenting it well will ensure tenants take notice and feel positive about the experience of seeing it.
Void Periods:
Every Landlord knows that each day's rental void (the property standing empty) is lost revenue. For this reason, we have a pro-active team dedicated to matching properties to rent to tenants wishing to find.
E Banking:
To avoid delay and inconvenience we electronically pay all rent collected on behalf of landlords directly into their bank accounts.
Staff Continuity & Personal Service:
Complete lettings is staffed by dedicated experts with many years of knowledge and experience. This, together with our very low staff turnover, enables us to offer landlords and tenants consistency of service from a familiar and trusted team. Many of our clients appreciate dealing with individuals who know them personally, know their property and have assisted them over a number of years.
Local Knowledge & Expertise:
Using their deep local knowledge, the department’s experienced team handle every type of accommodation to rent - from central Winchester apartments, and modern townhouses in exciting new developments to picturesque rural houses and cottages. We are equally skilled in dealing with:
- Individual properties
- Large residential developments and
- We can give advice on prospective new builds.
We think that local knowledge and reliable local trades-people are all-important when managing your property.
Hard Copy, Email & SMS Rental Summaries
We provide a rental summary that is updated every day for prospective tenants who visit our office, we also SMS and email a PDF copy to all our applicants once a week.
Weekend Viewing
We need to be there when your tenants are available so in addition to during the week we provide a Weekend Viewing Service.
Guaranteed Board Presence
We will guarantee to have a To Let board outside your property within 48 Hours.
Local & Regional Newspaper Advertising
We have weekly full colour advertising in the News Extra & the Hampshire Chronicle. We therefore can guarantee, if required, to advertise your property as often as necessary in a format that can be seen. It is vitally important that your home stands out from amongst hundreds that are advertised every week. In addition we also provide special Property of the Week exposure for your home.
Real-time Website Updates
Most letting agents upload their property stock at the end of each day at Complete we do it instantaneously 24 hrs a day 7 days a week. If your property is available it will be on our site immediately.
Completed Rightmove & Primelocation:
We receive tens of thousands of hits every month on our website. The site is now one of the main sources of enquiries that we receive. We take the time to ensure that your property is presented to the same high standards on the internet and as much information as possible is available. Your property will be advertised globally 24 hours a day on all the key web sites:
Window and Office Displays:
We are in a very prominent location in the centre of Winchester with a welcoming atmosphere in smart and professional surroundings. The office provides:
- Clear, smart and well lit displays
- A innovative High Street facing 40” LCD
- Air Conditioned offices
On receiving your instructions we will:
- Immediately contact tenants by telephone and e-mail
- Prepare the high quality marketing material
- Organise the window display
- Erect a board
- Upload your home to Completed.co.uk, Rightmove.co.uk Primelocation.com
- Book Key Local and regional advertising
In short you can rest assured our levels of enthusiasm and attention to detail are second to none.
Accompanied Viewings:
It is our job to Let your property. We would welcome the opportunity to show tenants around. However, if you wish to do this we are happy to fit in with any arrangements you require.
Complete Private Client:
You often hear people talking about the stress of letting a property. With so much to organise, it’s hardly surprising. You’ll need:
- A legal representative
- A tenancy agreement
- Insurance
- Deposit accounts
- Tax advice and so the list goes on.
Finding companies to supply you with these things may not be a problem, but getting them to work together is another matter entirely. Offering the complete service is one of the things that makes us different; Anouska Stelmach our Senior Lettings Manager will contact you throughout the process to offer help and support and ask for feedback about our service. She can also talk to you about the following:
- Rent Guarantee Insurance
- Deposit scheme compliance
- Gas & Electrical safety certificates
- Landlords Buildings & Contents Cover
- Tenancy Agreements etc
Independent Mortgage Advice:
Our in-house financial adviser Mark Hill is available for you and your tenant to help review financial needs such as Buildings and Contents Insurance, unemployment cover etc. You can contact him on 01962 831 822 or simply hit the “Call Me Now” button. He can also offer totally independent financial advice with no obligation, so you can be sure you’re getting an unbiased and honest service.
If you have a property to Let give us a ring free on 0800 9 831 831 or we can call you.
Independent Sales Advice:
If you decide to sell your home our team of dedicated professionals is on had to provide a free valuation.
Guaranteed Feedback:
Probably one of the most important aspects of letting your property is for you to be kept up to date. We guarantee to feedback all comments within 24 hours of the viewing as well as an overall update on a regular basis.
Tenant Check:
We take great care to ensure that your tenant is:
- Up to the high standards expected by Complete Lettings
- All our tenants rigorously assessed by our Independent referencing company
- We will not recommend a tenant until they have clearly demonstrated to us that they are creditworthy and
- Intend to treat your property with respect.
In addition, we have established numerous links with blue chip businesses, multi-national corporations and other businesses with substantial ongoing staff relocation needs.
- These provide us with an excellent and continuous supply of high quality tenants.
Full Inventory Service:
Our independent inventory clerk provides full inventory checks for landlords and check in’s and out’s for tenants. For more information why not give Vanessa a ring or click “Call Me Now”
Property Manager:
The biggest criticism of most estate agents is the way the let is dealt with from acceptance of the let through to the end of a tenancy. We agree! And therefore have invested in a full time Property Manager who’s sole task is to ensure:
- The smooth management of your property.
- Vanessa will actively communicate with you and the tenants and manage the process on your behalf.
- We also know that good agent-tenant communication can stop a plumbing or electrical problem escalating into a drama.
- We'd be delighted to manage your property - why not call Vanessa or click "Call Me Now"
Efficient accounts:
Complete’s lettings accounts department has a proven record of efficient rent collection and prompt funds transfer to the landlord’s account. To assist your cash flow further:
- Our fees are deducted from the rent as it is received rather than being charged annually in advance and
- We can also deal with any outstanding contractor invoices in the same manner.
Legislation:
At all times we monitor current legislation, regulations and tax requirements, using our specialist knowledge and experience to advise you on compliance and ensure peace of mind.